Terms and Condtions

Terms and Conditions

Effective Date: 28/05/2024

Welcome to Okaao Services Limited. These Terms and Conditions govern your use of our services and website. By accessing or using our services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.

1. Definitions

  • “Organization” refers to Okaao Services Limited, including its staff, volunteers, and representatives.
  • “Services” refers to the support and resources provided by Okaao Services Limited to individuals with disabilities.
  • “User” refers to any individual accessing or using our services or website.
  • “Website” refers to the online platform accessible at www.okaao.co.uk.

2. Eligibility

To be eligible for our services, you must meet the criteria outlined on our Eligibility Criteria page. You may be required to provide documentation to verify your eligibility.

3. Application Process

  • Application Submission: Users must complete and submit the application form, along with required documentation, to apply for our services.
  • Assessment: After submission, an assessment will be conducted to determine the user’s needs and the suitability of services.
  • Approval: Approved applicants will be notified and provided with details on the next steps.

4. Services

  • Scope: Our services include, but are not limited to, personalized support, educational programs, vocational training, home care services, and social integration initiatives..
  • Home Care Services: We offer a range of home care services, including personal care, medication management, companionship, and support with daily living activities. These services are tailored to meet the individual needs of our clients, ensuring their comfort and independence at home.
  • Availability: Services are subject to availability and may be modified or discontinued at our discretion.
  • Costs: Some services are provided free of charge, while others may incur fees. Details are provided during the assessment phase.

5. User Responsibilities

  • Accurate Information: Users must provide accurate and complete information during the application process and notify us of any changes.
  • Compliance: Users must comply with all guidelines and instructions provided by the organization.
  • Respect: Users must treat our staff, volunteers, and other service users with respect.

6. Data Protection and Privacy

  • Personal Data: We collect and process personal data in accordance with our Privacy Policy.
  • Consent: By using our services, you consent to the collection, use, and sharing of your personal data as described in our Privacy Policy.
  • Confidentiality: We are committed to maintaining the confidentiality of your personal information.

7. Accessibility

  • Website Accessibility: We strive to ensure our website is accessible to all users. If you encounter any issues, please contact us at info@okaao.co.uk.
  • Service Accessibility: We are committed to providing accessible services and will make reasonable adjustments to accommodate your needs.

8. Intellectual Property

  • Content: All content on our website, including text, graphics, logos, and images, is the property of Okaao Services Limited or its content suppliers and is protected by UK and international copyright laws.
  • Use: You may not reproduce, distribute, or create derivative works from any content on our website without our express written permission.

9. Limitation of Liability

  • No Warranty: Our services are provided “as is” without any warranties, express or implied. We do not guarantee the accuracy or completeness of any information provided.
  • Liability: To the fullest extent permitted by law, Okaao Services Limited shall not be liable for any damages arising from the use of our services or website.

10. Termination

  • Right to Terminate: We reserve the right to terminate or suspend access to our services at any time, without notice, for any reason, including if you breach these Terms and Conditions.
  • Effect of Termination: Upon termination, your right to use our services will immediately cease.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or related to these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to Terms and Conditions

We may update these Terms and Conditions from time to time. We will notify you of any changes by posting the new Terms and Conditions on our website. Your continued use of our services after any changes indicates your acceptance of the new terms.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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We aim to provide a suitable and enjoyable, well-structured residential care with the highest standard in a homely environment.

This opportunity is to introduce you to our Semi-independent living service. Our services are designed for people with various supported living care needs.

 

Okaao Services Limited
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